We accept PayPal payment and checks in US Dollars. Custom orders and deposits on custom orders may also be paid by check in US Dollars.
You do not need a PayPal Account to pay for your items through PayPal.
Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with PayPal or any other aspect of the transaction, please do not hesitate to contact Kathy and she will attempt to assist you in anyway that she can.
Items are packed and shipped carefully in the most economical packaging. To addresses within the US all custom orders are shipped with insurance. All custom argyle hose are shipped USPS priority with insurance.
All items are shipped within 3 working days of your payment clearing.
Priority and priority flat-rate shipping can be arranged. Please contact for a quote, your order total will be adjusted if required.
Bonnie Toes will ship worldwide, please inquire if your country is not listed for a quote.
Please be sure to enter your correct shipping address for purchases. Your package will be shipped to the Paypal address unless you indicate otherwise.
Customs, Taxes and Duties are the full responsibility of the buyer and are not included in the shipping costs. Shipping to Canada and Scotland can take one week to three weeks depending on customs.
Because of NAFTA, there is no duty on items made in the U.S. going into Canada. The yarn that I sell is a U.S. made yarn, therefore Canadian duty should not be applicable to my sock kits as well as my hose.
In addition, in many cases these socks for children, and most Canadian Provinces have no tax on children's clothing, so if there is a tax imposed you may be able to contest it from that standpoint.
You should be aware that in customs not every package is subject to the duty/tax scrutiny. In other words, packages are picked out at random, and yours might not get chosen.
As a business, I cannot in good conscience mark merchandise as a gift.
Please see this page for more about Canadian Customs and possible fees and taxes:
Refunds and Exchanges
If you are unhappy with your order for any reason please contact us within 5 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are taken on a case-by-case basis.
Custom orders for hose or other costume pieces should be handled by contacting Kathy directly (firstname.lastname@example.org or use the contact link) to inquire about availability.
Special orders of tartan cloth and velvet should allow up to 4 weeks for delivery. Please inquire if you need the items sooner. Expedited shipping is available.
If you have any questions about any of our items or policies please do not hesitate to contact us.